- How are creator uploads guaranteed?
- Deliverables are written into the creator agreement before product ships: format, timing, tags and usage terms. We track delivery and post windows actively, and replace any creator who drops so the forecast stays intact.
- What does spark code access mean for paid media?
- Spark codes let us run a creator's organic post as a paid ad from their own handle, using its social proof and native sound. We secure authorisation during contracting, then hand the whitelisted assets to your paid team.
- How do you forecast CPM before the campaign runs?
- Volume is large enough that we can model expected reach and views against historical benchmarks for the creator tier, category and geography. The result is a projected CPM used for planning, not a guaranteed result.
- What kind of survey and feedback do you collect?
- Each creator submits a structured response covering product sentiment, claim language, usage occasion and before/after impressions. We package it alongside the content report so the insights reach product and marketing teams.